Quality Management (QM) is a component of mySAP PLM used to plan, check, verify, and document the quality of products and processes Three main requirements for a QM system are Total Quality Management (TQM) , Industry-specific standards: FDA and Good Manufacturing Practice (GMP) and Standards for QM systems (ISO 9000).

Learning Objectives

This training course provides an overview of the uses of Quality Management. It introduces the basic business processes involved in Quality Management, as well as how these are mapped in the SAP system.Furthermore, it demonstrates the most important aspects of integration with other SAP applications.

Course Content:


  • Overview of Processes and Available Solutions

  • Quality Management as Part of the SAP Solution Portfolio

Overview of QM in the Logistics Supply Chain

  • QM in Company Processes

  • QM Processes in the Logistics Supply Chain

  • Quality Management in Procurement

  • Quality Management in Production

  • Quality Management in Sales and Distribution Service

  • Quality Planning

  • Logistics Master Data in Quality Planning

  • Inspection Planning and QM Basic Data

Overview of Failure Mode and Effects Analysis and Control Plan

Quality Inspection

  • The Inspection Lot

  • Inspection Lot Creation

  • Inspection and Inspection Lot Completion

  • Sample Management

Quality Certificates

Quality Notifications

  • General Notification Processing

  • Quality Notifications in the Logistics Supply Chain

Quality Control

  • Dynamic Modification and Statistical Process Control

  • Quality Scores and Costs

  • Evaluations in Quality Management

Test Equipment Management

Stability Study

  • Stability Study Process Flow

  • Objects in the Stability Study 

Audit Management

Implementing QM

Who is it for?

  • Application Consultants

  • Program/Project Managers

  • SAP Users

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